OEMInformation
specifies OEM support information that will display in the Get Help app in Windows 10. This information includes the OEM’s support name, and a link to either the URL of their support website, or the URL or their support app. To learn more about the Get Help app, see Customize the Get Help app.Setting | Description |
---|---|
SupportAppURL | URI for the OEM support app. Required, unless SupportURL is present, in which case it is optional. If both are supplied, SupportAppURL is used. Add a parameter with a unique value to identify traffic coming from the Get Help app. |
SupportProvider | Name of OEM support app or website. If not provided, the default Manufacturer name (from msinfo32.exe) will be used. |
SupportURL | Specifies the URL of the support website for an OEM. Required, unless SupportAppURL is present, in which case it is optional. If both are supplied, SupportAppURL is used. |
Setting | Description |
---|---|
HelpCustomized | This setting has been deprecated. To customize the Get Help app, define SupportURL or SupportAppURL as part of your OEMInformation . |
Logo | This setting has been deprecated. No logo is used in the Get Help app. |
Manufacturer | This setting has been deprecated. The Manufacturer name displayed in the Get Help app is now based on your System Manufacturer value defined in System Information (msinfo32.exe), unless you provide a SupportProvider parameter as part of your OEMInformation . When SupportProvider is provided, it will override the System Manufacturer name. This enables you to differentiate the name of your support app or website from the name of your brand if desired (i.e. 'Contact Contoso Support' vs 'Contact Contoso'). For this release, if SupportProvider is not present but the deprecated value Manufacturer is, it will still be used to support upgrade scenarios. |
Model | This setting has been deprecated. The Model name displayed in the Get Help app is now based on your System Product Name value, as defined in System Information (msinfo32.exe). |
SupportHours | This setting has been deprecated. Support hours are not shown in the Get Help app. |
SupportPhone | This setting has been deprecated. Support phone number is not shown in the Get Help app. |